Customer Questions & Answers

Crystal Quest Big Blue Whole House Water Filter, Alkalizing 4-6 GPM | 1-2 people CQE-WH-20006A

Crystal Quest Big Blue Whole House Water Filter, Alkalizing (4-6 GPM | 1-2 people) CQE-WH-20006A

SKU: CQE-WH-20006A

$549.69 $604.65

You Save: $54.96 10%

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Advanced Water Filtration System

Alkalizing Effect: Enhances water alkalinity with calcium carbonate media, raising pH balance for better hydration.
Flow Rate: Optimized for 4-6 GPM, ideal for 1-2 people.
Comprehensive Filtration: Multi-stage system with pre and post-filtration for superior water purification.
Contaminant Removal: Effectively eliminates chlorine, chloramines, VOCs, THMs, pesticides, sulfur, heavy metals, and hydrogen sulfide.
Eco-Friendly & BPA-Free: Built with sustainable materials and toxin-free components for your health and the environment.
Optional Add-Ons: Upgrade with a system stand and leak detector smart valve for added convenience and protection.
Low Maintenance: Hassle-free operation with minimal upkeep after installation.

Specifications

Recommended Flow Rate: 4-6 Gallons Per Minute
Cartridge Dimensions: 5" x 20"
Requires no electricity & no backwashing
Easy install, use and change cartridge.
Floor Mount Stand Dimensions: Single, 8.5” x 7-3/4” x 32”; Double, 17” x 7-3/4” x 32”; Triple, 24” x 7-3/4” x 32”

Multi-Stage Filtration Process

Alkalizing Cartridge

Water passes through a special calcium carbonate blend, which alkalizes, ionizes, and remineralizes while increasing pH levels.
Enriched with natural minerals and infra-red balls for enhanced purification and water quality.

SMART Cartridge

Utilizes coconut shell granulated activated carbon (Arsenic-Free GAC™) to effectively remove organic contaminants, unpleasant taste, and odors.
Ion exchange resin reduces heavy metals such as lead, copper, and aluminum while softening water.
Features a high-purity copper-zinc alloy blend (Eagle Redox Alloy® 6500 & 9500) to neutralize chlorine, bacteria, and scale buildup.
Ceramic and Tourmaline balls further refine water quality and help maintain a balanced alkaline pH.

Carbon Block Cartridge

Premium solid carbon filtration eliminates VOCs, pesticides, insecticides, and industrial solvents for cleaner, safer water.

Which cartridges come in my system?	Configuration
Which cartridges come in my system?	Single	Double	Triple
Alkalizing Filter	Yes	Yes	Yes
SMART Filter	No	Yes	Yes
Carbon Block Filter Cartridge	No	No	Yes

Shipping	Shipping times vary by brand; some orders ship the same day, others take 1-2 days to process.
Delivery	Estimated delivery on We pride ourselves on fast shipping and excellent customer service.

We take immense pride in offering some of the finest water feature products in the world, backed by our 30-day money-back guarantee. If you're not completely satisfied, we’ll go above and beyond to make it right.

✅ Premium Quality – Our products are among the best in the industry.

✅ Risk-Free Guarantee – Enjoy a 30-day money-back policy for peace of mind.

✅ 24/7 Customer Support – Our friendly team is always ready to assist you.

📧 Email: support@eternalfountains.com

📞 Call/Text: +1 (307) 317-8947

Description

Advanced Water Filtration System

Alkalizing Effect: Enhances water alkalinity with calcium carbonate media, raising pH balance for better hydration.
Flow Rate: Optimized for 4-6 GPM, ideal for 1-2 people.
Comprehensive Filtration: Multi-stage system with pre and post-filtration for superior water purification.
Contaminant Removal: Effectively eliminates chlorine, chloramines, VOCs, THMs, pesticides, sulfur, heavy metals, and hydrogen sulfide.
Eco-Friendly & BPA-Free: Built with sustainable materials and toxin-free components for your health and the environment.
Optional Add-Ons: Upgrade with a system stand and leak detector smart valve for added convenience and protection.
Low Maintenance: Hassle-free operation with minimal upkeep after installation.

Specifications

Recommended Flow Rate: 4-6 Gallons Per Minute
Cartridge Dimensions: 5" x 20"
Requires no electricity & no backwashing
Easy install, use and change cartridge.
Floor Mount Stand Dimensions: Single, 8.5” x 7-3/4” x 32”; Double, 17” x 7-3/4” x 32”; Triple, 24” x 7-3/4” x 32”

Multi-Stage Filtration Process

Alkalizing Cartridge

Water passes through a special calcium carbonate blend, which alkalizes, ionizes, and remineralizes while increasing pH levels.
Enriched with natural minerals and infra-red balls for enhanced purification and water quality.

SMART Cartridge

Utilizes coconut shell granulated activated carbon (Arsenic-Free GAC™) to effectively remove organic contaminants, unpleasant taste, and odors.
Ion exchange resin reduces heavy metals such as lead, copper, and aluminum while softening water.
Features a high-purity copper-zinc alloy blend (Eagle Redox Alloy® 6500 & 9500) to neutralize chlorine, bacteria, and scale buildup.
Ceramic and Tourmaline balls further refine water quality and help maintain a balanced alkaline pH.

Carbon Block Cartridge

Premium solid carbon filtration eliminates VOCs, pesticides, insecticides, and industrial solvents for cleaner, safer water.

Which cartridges come in my system?	Configuration
Which cartridges come in my system?	Single	Double	Triple
Alkalizing Filter	Yes	Yes	Yes
SMART Filter	No	Yes	Yes
Carbon Block Filter Cartridge	No	No	Yes

Shipping

Shipping	Shipping times vary by brand; some orders ship the same day, others take 1-2 days to process.
Delivery	Estimated delivery on We pride ourselves on fast shipping and excellent customer service.

Our Guarantee

✅ Premium Quality – Our products are among the best in the industry.

✅ Risk-Free Guarantee – Enjoy a 30-day money-back policy for peace of mind.

✅ 24/7 Customer Support – Our friendly team is always ready to assist you.

📧 Email: support@eternalfountains.com

📞 Call/Text: +1 (307) 317-8947

Manuals & Brochures

WholeHouseCompactManual23

Crystal Quest Big Blue Whole House Water Filter, Alkalizing (4-6 GPM | 1-2 people) CQE-WH-20006A

$549.69 $604.65

You Save: $54.96 10%

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Why Choose Eternal Fountains?
‎

We handpick only the most reliable and beautifully crafted fountains from trusted U.S. brands

FREQUENTLY ASKED QUESTIONS (FAQ)

How long will it take for my order to be shipped and delivered?

Shipping time depends on the brand. Some orders may ship the same business day, while others require 1–2 days for processing. Occasionally, there may be unforeseen delays. Most products are delivered within 2–5 days, and any longer shipping times will be clearly noted on the product page. We take pride in offering the fastest processing and shipping in the industry, backed by premium customer support.

What payment methods do you accept?

We accept all major credit and debit cards — Visa, Mastercard, American Express, Discover, JCB, Diners Club, UnionPay, and Elo.
You can also pay over time with Affirm — choose 3, 6, or 12 monthly payments with no hidden fees.

What is your return policy?

We offer a 30-Day Money Back Guarantee on all items. You can review the full details in our Return Policy at the bottom of our website.

What is your cancellation policy?

Orders can be canceled within 48 hours for a full refund. If canceled after 48 hours, a 4% payment processing fee will apply. If the order has already shipped, our Return Policy will apply instead.

What if my product arrives damaged?

Upon delivery, inspect the packaging for damage. If visible, make a note when signing. If the box cannot be opened at delivery, write "suspect damage" on the receipt. If your item is damaged, please email photos to orders@eternalfountains.com. We’ll quickly arrange a replacement or compensation.

How do I place an order?

Click "Add To Cart" on the product page and proceed to checkout. You can also place orders by phone at +1 (307) 317-8947.

How do I know when my order will ship?

You’ll receive an order confirmation via email, followed by a shipping confirmation and tracking number. If an item is out of stock, we’ll notify you within one business day via email or phone.

Will I receive an order confirmation via email?

Yes — a confirmation email is sent to the email address you provide. Please double-check it for accuracy. We recommend saving this confirmation for your records.

Do you charge sales tax?

We are based in Wyoming and only charge sales tax for orders shipped to Georgia, Wyoming, Florida, Minnesota, and Illinois — helping most customers save compared to local retailers.

Can I change my order?

Yes, you can modify your order at no cost before it ships. Email us at orders@eternalfountains.com or call +1 (307) 317-8947. Price changes, if applicable, will be reflected via your payment method or a new invoice.

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