SHIPPING POLICY

Shipping Policy & Order Processing

At Eternal Fountains, we’re committed to delivering your order quickly, securely, and with care. Here’s everything you need to know about how we get your order from our shop to your space — seamlessly.

Order Processing

Orders are typically processed within 1–2 business days.
For same-day processing, place your order by 6:00 p.m. EST.
Orders placed after the cutoff are processed the next business day.

Free Shipping on All Orders

We offer free UPS shipping on all orders under $1,000.
For larger items, freight shipping is available at a flat rate of $299.99 via truck freight.
Every shipment is fully insured and professionally packaged.

Important Note: Optional services such as liftgate assistance or delivery to remote areas may also incur extra fees.

Shipping Regions

We currently ship within the United States only.
International shipping is not available at this time.

Estimated Delivery Time

Orders typically arrive within 2–5 business days after shipping.
For large items, you may be contacted to schedule a delivery window.

Order Confirmation

You’ll receive an email confirmation with payment details after placing your order.
A follow-up email will include tracking info once your order ships.